Sample Page – Broadway Limited Imports

Tel: 386-673-8900 (Option 2) Tue.-Fri. 1-4PM EST

We need to have your item number (the four digit number above the barcode on the model's box) before we can assist you! Please be sure to have that ready BEFORE calling.

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Item/Stk *

Engine/Product Series *

Model Type/Description *

Date of purchase (mm/dd/yyyy) *

Name *

First

Last

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Phone *

Email *

***Company (Only required if we will be shipping to a business address)

Upload image of your receipt (File size must not exceed 400KB and image dimensions must not be larger than 1500 pixels in height and/or width). If you are uploading a PDF please click here for instruction and valuable information on that: PDF Instructions

Image of receipt

Drag & Drop Files, Choose Files to Upload

Where did you purchase this item? *

Purchased From *

How do you stay abreast of new train-related products and news? *

Answer 1 *

Answer 2 *

Answer 3

Answer 4

Answer 5

Please prove that you are not a robot by answering this simple math question: *

=

Email

Below is a link for Train Service Depot.
THAT RED RECTANGLE WITH A LINK BELOW IS NOT BROADWAY LIMITED IMPORT'S SERVICE DEPARTMENT.
To contact BLI's service department, click the appropriate block at bliservice.com for "Troubleshooting And Repairs" or "Request A Part For Your Model", then follow the instructions and an Email will be sent to us.

If you have an old QSI equipped loco that we produced from 2001~2007, please note that we no longer accept those for repair or provide support for them. However, Train Service Depot may be able to help if the problem is purely electrical.

NOTE: THIS IS ONLY FOR DISCONTINUED BLI PRODUCT AND ONLY FOR ELECTRICAL ISSUES ON THEM
Also, if you would like to have the electronics in your model upgraded, TSD can help with that!

Click Here To Contact Train Service Depot